No refunds or changes to selected menu items after 3 hours of accepted payment. Payment of your invoice or through online ordering acts as a signed contract between payer and Bereavement, LLC dba The Ford Seasons Catering and must be paid in full upon receipt. Payment of submitted invoice via any major credit card is acceptable. No personal checks. No company checks without approval. Please call (501) 777-3190 to pay with credit card by phone.
*FOR WEDDINGS AND EVENTS WITH $1000+ BALANCE:
50 % OF THE TOTAL BALANCE IS ACTING AS A NON-REFUNDABLE DEPOSIT AND MUST BE PAID TO BE PUT ON BEREAVEMENT CATERING dba THE FORD SEASONS CATERING CALENDAR. BALANCE MUST BE PAID IN FULL ONE MONTH BEFORE AGREED UPON WEDDING/EVENT DATE. ALL FIGURES ARE BASED ON YOUR INITIAL ESTIMATED GUESTS COUNT. WE CANNOT CONSIDER A LOWER NUMBER OF GUESTS BUT WILL ACCOMMODATE A GREATER NUMBER WITHIN 2 WEEKS OF THE EXPECTED DATE. BEREAVEMENT CATERING/THE FORD SEASONS CATERING WILL NOT BE OBLIGATED TO COMMIT TO ANY OTHER DATE THAN ORIGINALLY AGREED UPON.
To adhere to food safety guidelines for recommended temperatures, an additional fee may be processed to keep food properly cool or warm for extended hours. If full service catering is requested, food will not be left out after our servers leave. You may have guests secure carryout plates in which they will assume full responsibility for. The Ford Seasons Catering will not accept responsibility or be held liable for food left unattended and not properly stored in appropriate refrigerated area. We will not leave food out after we leave unless approved by the bride, groom or wedding coordinator. In this case, food will be removed from burners and left uncovered in the original serving area so that guests may serve themselves. We will be happy to make arrangements for your leftovers to be properly stored, preferably on the site of your venue. If proper refrigeration is not available and no arrangements with bride, groom or coordinator have been made, we will take the food and properly dispose of it.
All orders are subject to a 50% refund from the initial payment to within 30 days of the anticipated date. Cancellations necessary less than 30 days of an event will be subject to owners discretion and may be compensated at a maximum of 50% and a minimum of 10% of total bill.